The staff were incredibly accommodating and attentive.

My experience was far from perfect. The lack of a luggage rack in my room was frustrating, emphasizing the absence of basic necessities. Additionally, the bathtub design posed a safety hazard with its height, nearly causing an accident upon exiting. Not to mention, inconsistent noise from surrounding rooms turned my stay into a restless ordeal.

Consider storing your luggage at the hotel lobby for convenience while exploring the city, especially if you're transitioning between locations.

clean, clean, clean

I was really impressed with the cleanliness of my Classic Double Room, which was spacious and beautifully decorated. The hotel staff consistently kept everything tidy and were supportive throughout my three-night stay. Plus, the complimentary coffee and snacks in the lobby were such a good touch.

recommend ❤️❤️

Wi-Fi is fast and luggage storage is convenient, but area can feel sketchy.

9/10

Now listen here, I tell ya, this place had the coziest room with a great view and the folks at the front desk were as friendly as could be. The free snacks and coffee in the lobby were a real treat after a long day exploring. WiFi worked like a charm too, which I surely appreciated.

I was pleasantly surprised by the spacious room, which included a mini living room area and a luxurious bathroom with a modern Japanese toilet. The staff were exceptionally warm and helpful, providing excellent service throughout my stay.

The location is a bit noisy.

Totally recommend for a weekend

Spacious room, comfortable atmosphere, with a modern Japanese toilet that features an array of functionalities. The location is convenient, just a 5-minute walk to the nearest MRT station, making it easy to explore the surroundings.

There was nothing I didn't like.

This place suits me perfectly, providing free Wi-Fi, 24-hour reception, luggage storage, and flat-screen TVs. The staff helped me find my lost bracelet on my first stay. I recommend exploring nearby eateries. I'm coming back for a city break!

The room is surprisingly spacious and offers great amenities, including a comfortable bed and a modern Japanese toilet. The hotel's location allows for convenient access to local shops and Shuangcheng night market, although it's a 15-minute walk to the nearest metro station. Noise from adjacent rooms can be an issue, as thin walls made it difficult to sleep during my stay. While the complimentary coffee and seasonal fries were delightful touches, inconsiderate neighbors disrupted my rest at an early hour.

We had a lovely stay at this hotel with my large breed dog. The room was spacious enough for our family, and the staff provided us with plenty of useful tips for exploring Taipei. They really facilitated our travel plans, making everything smooth and enjoyable.

My kids wished for a kids' play area.

Good Wi-Fi, helpful staff with 24-hour reception. Room was small but clean. no breakfast options.

This place suits me perfectly! It offers great amenities like free Wi-Fi, 24-hour reception, air conditioning, and a flat-screen TV. The staff were incredibly helpful to my parents during our first stay. I'll definitely return for a holiday!

will choose it for sure next trip.

The room was super nice with air conditioning, a private bathroom, and a comfy sofa. I loved the flat-screen TV and minibar. Plus, they had free toiletries and bottled water. The lift made getting to the upper floors easy. Clean linens and towels every day were a huge plus.

The Silken Hotel offers a spacious room and a friendly staff that genuinely cares about your experience. They provided complimentary coffee and snacks, which was a nice touch. However, the breakfast options were minimal, making nearby convenience stores a better choice for meals.